Privacy Policy

1. What type of information do you collect?

At Modernate Cleaning Company, we may collect the following types of information from our site visitors:

1.1. Personal Information: This includes names, email addresses, phone numbers, and physical addresses provided voluntarily when requesting information, scheduling services, or making inquiries.

1.2. Payment Information: If you engage in transactions with us, we may collect billing and payment information, such as credit card details, but we do not store this information. It is processed securely through our payment service provider.

1.3. Usage Information: We may collect non-personal information related to how you interact with our website, such as IP addresses, browser information, and cookies (see "How do you collect information?" section).
 

2. How do you collect information?

2.1. Directly from Visitors: We collect personal information provided by visitors when they fill out forms on our website, contact us through email, phone, or in person, or otherwise communicate with us.

2.2. Automatically: We use cookies and similar technologies to collect usage information. These cookies are small files placed on your device that allow us to analyze website traffic, improve our services, and personalize the user experience. You can control cookie settings through your web browser.
 

3. Why do you collect such personal information?

We collect personal information for the following purposes:

3.1. To Provide Services: We use personal information to schedule and deliver cleaning services, respond to inquiries, and communicate with our clients.

3.2. For Legal and Security Purposes: We may use personal information to comply with legal requirements, enforce our terms and policies, and protect the security of our website and services.

 

4. How do you store, use, share, and disclose your site visitors' personal information?

4.1. Storage: Personal information is securely stored and protected with industry-standard security measures. Access to this information is restricted to authorized personnel.

4.2. Use: We use personal information solely for the purposes outlined in section 3. We do not sell or rent personal information to third parties.

4.3. Sharing and Disclosure: We may share personal information with trusted service providers and business partners who assist us in delivering our services. We may also disclose information when required by law or to protect our rights, safety, and property.

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5. How (if at all) do you communicate with your site visitors?

We may communicate with our site visitors through email, phone, or in-person interactions for the following purposes:

5.1. Service Updates: We may send you updates, appointment confirmations, and reminders.

5.2. Customer Support: We use contact information to respond to inquiries and provide customer support.

5.3. Marketing: With your consent, we may send promotional information about our services.
 

6. Is your service targeting and collecting information from minors?

Our services are not directed toward minors under the age of 18, and we do not knowingly collect personal information from individuals under this age. If we become aware of such information being collected, we will take appropriate steps to delete it.
 

7. Privacy policy updates

We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make updates, we will revise the "Last Updated" date at the top of this policy. We encourage you to review this policy periodically for any changes.

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8. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

Modernate Cleaning Company Address: [Insert Physical Address] Email: [Insert Email Address] Phone: [Insert Phone Number]